Solutions Catalog

Technology that
transforms experiences

Comprehensive solutions to digitize and optimize in-person and virtual customer service, with real-time metrics and cutting-edge hardware.

Main Solution

Intelligent
Queue Management

Digitize and optimize in-person and virtual queue management through kiosks, screens, applications, and innovative platforms. More organized, efficient, and transparent service, even with high volumes of users.

-50% Wait time
+50% Satisfaction (CSAT)
100% Offline-first
Request Demo
UBQ queue management system in branch
Real implementation in branch
Patient calling system

Voice Calling

Automatic dictation system that calls patients by name or ticket number.

Retail queue control system

Pass & Wait

Flow control at checkouts and service points with LED visual indicators.

Priority attention SOS system

Priority Attention

SOS button for staff requiring immediate assistance or special cases.

Technical Features

Configurable automatic prioritization
+20 dashboard views
Real-time downloadable reports
Website integration
Regulatory compliance
Auto-balancing during peak hours
Web Platform

Schedule It
Your time, your moment

Web scheduling and appointment confirmation platform for municipal, healthcare, banking, and other services. Allows users to book service at a specific date and time with full integration to your internal systems.

  • Custom URL appointments.yourcompany.com with your brand
  • Automatic Notifications Email, SMS and WhatsApp
  • Overbooking Management Flexibility for special cases
Request Demo
Schedule It Platform - Medical appointment booking system
Intuitive interface

Kiosks &
Smart Hardware

Robust industrial-grade hardware designed for high traffic. Vandal-proof equipment with touch screen, thermal printer, and multiple sensors.

Business Intelligence

Control Panel
& Analytics

Self-managed web platform to visualize historical and real-time data of all processes, with no time limits. Get actionable insights to optimize your operation.

Wait time
Productivity
Tickets served
Rankings
Real-time
Alerts
View Analytics Demo
Real-time KPI and analytics dashboard
Operations streaming monitoring

Digital
Signage

Along with queue progress, display advertising, informational, educational, or recreational videos. Maximize the value of your screens with dynamic content.

Digital signage screen with multimedia content

Dynamic Content

Centralized content management for all your screens from a single platform.

Video & Multimedia

Play videos, images, and animations on schedule.

Targeted Advertising

Business model that can subsidize system cost.

Multi-Screen Management

Manage hundreds of screens from a single dashboard.

Solutions for
Retail & Logistics

Automation of logistics processes, shrinkage control, picking management, and specialized solutions for the retail and distribution sector.

Pickup and Curbside system for store pickup
Omnichannel

Pickup & Curbside

Buy online, pick up without getting out of your car. Complete system with check-in kiosks, automated barriers, and real-time notifications.

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Micro Fulfillment Center Robot

Micro Fulfillment

Distribution center automation with robots and intelligent picking systems.

Rack storage management system

Rack Management

Storage management platform with real-time location visibility.

In-store shopper ranking

Shopper Rankings

Gamification and productivity ranking system for picking staff.

Industrial dynamic weighing system

Dynamic Weighing

Integration with industrial scales for weight control on production lines.

Shrinkage and asset control system

Shrinkage Control

Inventory difference detection combining weighing and image analysis.

Smart shopping cart scale

Zero Theft

Shoplifting detection portal with shopping cart weighing.

Real-time order tracking

Order Tracking

Order tracking portal with real-time updates for customers.

Complementary
Solutions

Virtual Queue App

PWA to get tickets remotely, monitor progress, and receive push notifications without installing anything.

ChatsMetrix

Corporate WhatsApp supervision with sentiment analysis and agent metrics.

NPS Platform

Kiosk with NPS scale, negative response filtering, and real-time dashboard.

Document Control

Document management platform with approval workflows and versioning.

In Store Ordering

Virtual catalog on kiosk for products not available in-store, with home delivery.

Post-Service Surveys

Survey system automatically sent upon completion of each service.

UBQ Offices

Need a customized solution?

Every organization is unique. Let's talk about your specific challenges and design the ideal solution for your company together.